On July 28, 2021, at 2:00 p.m. e.t., the Office for Victims of Crime Training and Technical Assistance Center will present an online Expert Q&A discussion with Samantha Lowry and Jaclyn Smith on "Victim Service Provider Program Outcome Measures."
Measuring victim service outcomes is a key element in determining a program’s effectiveness and improving the quality of services for survivors. Data are critical for demonstrating a program’s success. Several common barriers make collecting data difficult and burdensome. Those barriers include determining what outcomes to measure, selecting an appropriate tool or method for collecting data, finding solutions that best represent the program, and integrating outcome measurement into existing processes and procedures. In this session, participants will discuss best practices in measuring victim service outcomes and share solutions to common challenges. In addition, the hosts will share findings from the new Outcomes Measurement Tool, a resource developed by the Office for Victims of Crime Training and Technical Assistance Center to assist programs with developing and tracking outcome data and establishing more streamlined measures.
Note: This session will be recorded and posted on the Expert Q&A Past Sessions page when available.